About

About

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So, what are my observations today?

First and foremost: the piano field is weakening because of a general lack of stamina in effective music education.  This includes teacher-student bonds that must be nurtured and supported as much as possible.  We all play a part in this as well as the piano tuner!  Yes, the piano tuner has an opportunity here. I always want to know what is happening musically with the piano.  Who is taking lessons?  How is it going?  If you or your child stopped, why is that?  Sometimes it is a simple answer.  Oftentimes it is a frustrating subject.  I try and get a dialogue going.  Dialogues vent frustration yet I have answers that may help you!

Now, regarding your piano as a nice piece of furniture and a mechanical device with thousands of parts…

Most people have no idea what is going on inside of their piano.  It’s similar to the very limited knowledge people have of the inner workings of their cars.  Here is our approach:  Instead of handing the customer a whole list of parts and procedures for repair or refinishing, we simply state EXACTLY how the piano will perform and look after any work is started.  Sure, the customer is entitled to a detailed estimate, and we do give it, but without any pressure our customers usually choose our approach because we tell them the results before we start work.

Call it a business model, call it love or pride, but it is a philosophy that I continue to happily uphold.  We all have different pianos, music situations, and budgets.  That’s where Gennaro Piano comes in:  It’s really more than just the mechanical device.  Pianos have, and always will have a story attached to them.  Call us and tell us your story!